Sales Policy

Effective Date: February 20, 2025

At Autovfixcity, we strive to provide a seamless and customer-friendly shopping experience. Our Sales Policy outlines the terms and conditions that govern your purchases on our website, ensuring clarity, fairness, and security. Please take a moment to review the key points of our sales policy.

1. Product Availability

  • Product Listings: All products on our website are subject to availability. We make every effort to ensure that our inventory is up-to-date, but in the event of an item being out of stock after purchase, we will notify you promptly and provide options for a refund or backorder.
  • Pricing: Prices are displayed in U.S. dollars and may change without prior notice. We reserve the right to adjust prices for any reason, but any price changes will not affect orders that have already been placed.

2. Order Process

  • Placing an Order: When you place an order with Autovfixcity, you are making an offer to purchase the products in your cart. We reserve the right to accept or reject your order for any reason, including product availability, errors in pricing, or suspicion of fraudulent activity.
  • Order Confirmation: Once your order is successfully placed, you will receive an order confirmation email. This confirmation email serves as acknowledgment of your order, but does not constitute a contract of sale. A contract is only formed when we process and ship your order.

3. Payment

  • Payment Methods: We accept various forms of payment, including credit cards, debit cards, PayPal, and other secure payment methods. All transactions are processed securely to protect your financial information.
  • Authorization: When you make a purchase, we may authorize your payment method to ensure funds are available. Your account will be charged only after your order has been shipped or when the product is ready for delivery.
  • Sales Tax: Sales tax is calculated based on your shipping address and will be added to the total price of your order if applicable.

4. Shipping and Delivery

  • Shipping Methods: We offer various shipping options to meet your needs, including standard and expedited shipping. The available shipping methods and their costs will be shown at checkout.
  • Delivery Time: Delivery times vary depending on your location and the shipping method selected. Please refer to the estimated delivery times provided during checkout.
  • Shipping Fees: Shipping fees are calculated at checkout based on the weight of the products in your order and your delivery address.

5. Returns and Exchanges

  • We offer a flexible return and exchange policy to ensure your satisfaction. Please refer to our Refund and Returns Policy for complete details on how to return or exchange items.
  • To initiate a return, you must contact our customer service team within 30 days of receiving your order.

6. Cancellations

  • Order Cancellation: Orders can be canceled only before they are shipped. If you wish to cancel your order, please contact our customer service team as soon as possible. Once your order has been shipped, it can no longer be canceled, but you may return it according to our return policy.

7. Promotional Offers

  • Discount Codes and Offers: We may offer promotional discounts, deals, or sales events. These discounts cannot be combined with any other offers unless otherwise stated. Be sure to check the terms and conditions for each promotion for specific rules and eligibility.
  • Limitations: Certain items, such as gift cards, may not be eligible for discounts or promotions.

8. Order Issues and Customer Support

  • If you encounter any issues with your order, including missing or damaged items, please contact our customer service team within 7 days of receiving your order. We will work quickly to resolve any issues to your satisfaction.
  • You can reach us by email at info@autovfixcity.com or by phone at (507) 754-5046.

9. Limitation of Liability

  • Autovfixcity is not responsible for any direct, indirect, incidental, or consequential damages that may arise from the use or inability to use our products or services. Our liability is limited to the total amount paid for the products in question.

10. Modifications to the Sales Policy

  • We reserve the right to modify or update our sales policy at any time without prior notice. Any changes will be posted on this page with the updated effective date. We encourage you to review our policy periodically to stay informed.

By shopping at Autovfixcity, you agree to comply with the terms outlined in this Sales Policy. Thank you for choosing us for your fitness equipment needs! We are committed to providing you with excellent service and high-quality products.