Payment Policy

Effective Date: February 20, 2025

At Autovfixcity, we aim to make your shopping experience as smooth and secure as possible. Our Payment Policy outlines the accepted payment methods, billing information, and other important details related to transactions on our website.

1. Accepted Payment Methods

We accept a variety of payment methods for your convenience. These include:

  • Credit Cards: Visa, MasterCard, American Express, Discover, and other major credit cards.
  • Debit Cards: Debit cards from major financial institutions are accepted, as long as they carry a Visa, MasterCard, or Discover logo.
  • PayPal: You can securely pay via PayPal for quick and easy transactions.
  • Other Payment Methods: We may also accept other forms of payment as indicated at checkout, including gift cards and alternative payment options.

2. Payment Authorization

  • Authorization: When you place an order, we may place an authorization hold on your payment method to verify that funds are available. This is not a charge, but a temporary hold to ensure your transaction can be processed.
  • Billing Information: To complete your purchase, you must provide accurate billing information. This includes your name, address, phone number, and payment details. We verify billing details to prevent fraud and ensure the accuracy of the transaction.

3. Charges and Payment Timing

  • When You Are Charged: You will be charged for your order once your items are shipped or when they are confirmed for delivery. In the case of pre-orders or backordered items, you will be charged when the items are ready for shipment.
  • Sales Tax: Sales tax is calculated based on the shipping address you provide during checkout. Applicable tax will be added to your total order amount.

4. Payment Security

We take the security of your financial information seriously. All transactions are processed securely using SSL (Secure Socket Layer) encryption technology. Your sensitive payment details are handled in accordance with industry best practices and protected by third-party payment processors.

5. Payment Errors or Issues

If you encounter any problems with your payment, such as being charged incorrectly or experiencing an error during checkout:

  • Contact Us: Please reach out to our customer service team at info@autovfixcity.com or call (507) 754-5046 for assistance.
  • Failed Transactions: If a transaction fails, we will notify you and attempt to process the payment again. If the issue persists, you will be advised to contact your payment provider.

6. Refunds and Adjustments

  • Refunds: If you are eligible for a refund under our Refund and Returns Policy, we will process the refund to the original payment method used for the purchase. Please allow 5-10 business days for the refund to reflect in your account, depending on your bank or payment provider.
  • Adjustments: In the event of an order modification, such as a cancellation or product exchange, we will adjust the charges accordingly. You will be notified about any changes to your final payment total.

7. Currency

All payments made through Autovfixcity are processed in USD (United States Dollars). If you are making a purchase from outside the United States, your bank or payment provider may charge conversion fees, depending on your location and the currency exchange rates.

8. Payment Disputes

In the event of a dispute regarding your payment, we encourage you to contact our customer support team immediately. We will work to resolve any issues promptly and efficiently to ensure your satisfaction.

9. Modifications to Payment Policy

We reserve the right to update or modify this Payment Policy at any time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed about our payment practices.

10. Contact Us

If you have any questions or concerns about payments or billing, feel free to reach out to us:

Thank you for shopping with Autovfixcity! We are committed to providing you with a secure and convenient shopping experience, ensuring that your payment process is easy and protected.